Delivery Policy

Shipping Policy:

Welcome to Edu Bazaar. We are committed to providing you with an excellent shopping experience, including a seamless and efficient shipping process. Please review our shipping policy below to understand how we handle your orders

Shipping Rates & Methods:

We offer various shipping options to meet your needs. Shipping rates are calculated at checkout based on the weight and destination of your order.

Processing Time:

All orders are processed within 15 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Confirmation & Order Tracking:

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s).

Delivery Delays:

Delivery delays can occasionally occur due to unforeseen circumstances (e.g., severe weather, natural disasters, holidays). If there is a significant delay in the shipment of your order, we will contact you via email or phone.

Incorrect Addresses:

Please ensure that all shipping information is correct. We are not responsible for shipments sent to incorrect addresses provided by the customer. If an error is noticed, please contact our customer service immediately.

Order Changes & Cancellations:

Once the order has been processed or shipped, we are unable to make changes or cancellations.

Return and Refund Policy:

We are committed to providing you with the best possible shopping experience. If you are not entirely satisfied with your purchase, we are here to help.

Returns:

Eligibility:

Items must be returned within 7days of the delivery date.

Items must be unused, in their original packaging, and in the same condition as received.

Proof of purchase is required for all returns.

Non-Returnable Items:

Perishable goods such as food, flowers, newspapers, or magazines.

Personalized or custom-made items.

Downloadable software products.

Some health and personal care items.

Inner Wears on Clothing Categories 

Return Process:

To initiate a return, please contact our customer service at contact@edubazaar.net or through our Contact Page.

Provide your order number, the item(s) you wish to return, and the reason for the return.

Our customer service team will provide you with a return authorization and instructions on how to return the item(s).

Refunds:

Refund Eligibility:

Once we receive your item, we will inspect it and notify you of the status of your refund.

If your return is approved, we will initiate a refund to your original method of payment within 7-10 business days.

Late or Missing Refunds:

If you haven’t received a refund yet, first check your bank account again.

Next, contact your Credit Card Provider and bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund, please contact us at contact@edubazaar.net or through our Contact Page.

Exchanges:

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please contact us at contact@edubazaar.net or through our Contact Page.